JOIN OUR TEAM

Position Overview: We are seeking a dynamic and experienced General Manager of Hospitality to lead our team at Shakedown Street. The ideal candidate will possess a passion for hospitality, a keen business acumen, and a drive for excellence. This individual will oversee all aspects of Shakedown Street's operations, ensuring exceptional guest experiences, effective staff management, and financial success.

Key Responsibilities:

Operational Leadership: Direct and manage all day-to-day operations of Shakedown Street, including but not limited to, bar service, kitchen operations, events management, and retail sales.

Guest Experience: Uphold our commitment to providing exceptional hospitality by ensuring that every guest interaction exceeds expectations. Foster a welcoming and inclusive atmosphere that reflects the spirit of Stowe Cider.

Staff Management: Recruit, train, and supervise a high-performing team of hospitality professionals. Provide ongoing coaching, mentorship, and feedback to ensure staff members are empowered to deliver top-notch service.

Financial Management: Develop and execute strategies to drive revenue growth and maximize profitability. Upkeep, monitor and analyze financial performance metrics, such as sales, costs, and inventory, and implement corrective actions as needed.

Quality Control: Maintain high standards of product quality, cleanliness, and safety throughout the facility. Implement and enforce standard operating procedures to ensure consistency and compliance with industry regulations.

Events: Work directly with the events team to confirm staffing plans for FOH/BOH staff as well as identifying and communicating any additional temporary staff needs. Scheduling staff members appropriately to ensure all event spaces are clean, setup and broken down in a timely manor. Clearly communicating to staff members any event specific special requests, dress codes and key position assignments. Scheduling pre-event team meetings with all members of the hospitality team involved in each event. Focus on the collaboration between restaurant operations, events and catering.

Meeting bi-weekly with the Event Coordinator to review the events pipeline to inform future staffing decisions and ordering needs. Reviewing all final events contracts with the Event Coordinator and confirming the event food and beverage orders and staffing needs are correct ahead of assigning the appropriate FOH/BOH team members to tasks related to these requests.

Marketing and Promotion: Collaborate with the marketing team to develop and implement promotional campaigns, events, and initiatives to drive foot traffic, engage customers, and enhance the Stowe Cider and Shakedown Street brands.

Community Engagement: Cultivate strong relationships with local businesses, organizations, and community members to foster partnerships and support the growth of Stowe Cider and Shakedown Street as a community hub.

Qualifications:

Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.

Minimum of 5 years of experience in hospitality management, with a proven track record of success in a leadership role.

Strong understanding of beverage and food service operations, including bartending, kitchen management, and event coordination.

Excellent interpersonal and communication skills, with the ability to effectively interact with guests, staff, and stakeholders at all levels.

Demonstrated leadership abilities, including team building, conflict resolution, and decision-making skills.

Proficiency in financial analysis, budgeting, and cost control.

Familiarity with Point of Sale (POS) systems and other hospitality software applications.

Passion for craft beverages, culinary arts, and creating memorable experiences for guests.

Benefits:

Competitive salary commensurate with experience.

15 days paid time off + select holidays and any extra days earned based on length of employment outlined in handbook

Health and wellness package (ski pass, gym membership, or similar). Effective after one year of employment

Health insurance (65% covered by company, 35% covered by individual) Effective first month following employment

Short term and long term disability

Basic life insurance

Free cider

Opportunity to grow with a young and successful company

Compensation:

The salary range for this position is $65,000 - $75,000 per year

Eligible for a $5,000 performance bonus in 2025.

About this Position:

We are seeking an experienced prep cook to join our team and help prepare meals according to our standard recipes. In this position, your goal will be to prepare high-quality meals that meet the chef’s specifications.

You will set up the prep station, stock inventory, and maintain sanitation standards. The ideal candidate will possess excellent communication and multi-tasking skills. Ultimately, you will contribute to our customer satisfaction and restaurant growth.

Responsibilities:

• Set up and sanitize workstations.

• Follow prep lists created by chefs.

• Prepare menu items according to specified recipes and company standards

• Maintaining cleanliness and sanitation compliance requirements by properly handling food and ensuring proper storage.

• Notify Head Chef in advance of likely shortages/losses

• Use food preparation tools following manufacturer's instructions

• Maintain a clean, orderly, and sanitized workstation and kitchen.

• Constantly use safe and hygienic food-handling practices

• Return dirty food preparation utensils to the appropriate areas

• Assist with all duties as assigned by the Head Chef

• Clean and sanitize cooking surfaces at the end of the shift.

• Perform inventory checks and complete food storage logs when requested

• Prepare food in a fast paced environment

Skills & Qualifications:

• High school diploma or equivalent

• Knowledge and experience with various cooking methods, procedures, and food handling - one to two years of experience preferred

• ServSafe or equivalent

• Strong teamwork and communication skills

• Committed to quality food service

• Efficient and productive

• Able to lift up to 40 pounds

• Must be able to work on your feet for extended periods (up to 8 hours)

• Nights, weekends, and holidays required

• Ability/Skill to fill in as a Line cook or dishwasher is a plus

Benefits:

• Free merch

• Free cider

• Shift Meal

• Opportunity to grow with a young and successful company

• Experience in a growing industry

• Health and life insurance for full time employees

• Health and wellness membership for full time employees

Wage:

• $18-20/hr

Expected hours:

• 16 – 25 per week